FAQ

Issue

Logging in

Please check if everything you filled in is correct.

If the issue persists please check your date & time, if this is not the correct date or time you cannot log in.

My 3D scan is upside down

If your 3D scan is upside down, please rotate the design with the mouse, or align manual.

Upload to printer is not working

If the upload to the printer is not working, please check if the IP address is correct.