LutraCAD TrueScan (Apple - FaceID)
The LutraCAD TrueScan app is a specialized tool designed for scanning the plantar side of the foot. This innovative application leverages advanced camera technology to capture high-quality 3D scans of the foot's bottom surface. These scans are crucial for creating custom orthotics, analyzing foot structure, and providing tailored podiatric care.
The app is specifically optimized for capturing detailed images and measurements of the plantar aspect of the foot, ensuring accurate data for medical and orthotic purposes.
Device Compatibility
The LutraCAD iPhone and iPad app works with the FaceID camera, compatible with:
- iPhone X or newer
- iPad Pro
To verify if your device is compatible, please check the following link: https://support.apple.com/en-us/102854
Getting Started
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Download the LutraCAD TrueScan app from the App Store: https://apps.apple.com/nl/app/lutracad-truescan/id6477869620?l=en-GB
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After installation, go to the Account section and log in with your LutraCAD credentials.
You can select a different environment if you outsource to a specific lab.
- Once logged in, you can add Extra Users and easily switch between accounts by clicking on the account button.
Creating a New Order
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On the homepage, click "New order".
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Fill in a reference.
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You will be directed to the order details page where you can:
- Add 3D scans
- Create photos
- Fill in a prescription form
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After completing all necessary information, click "Upload" to send it to the LutraCAD cloud.
If you're outsourcing to a lab, they will receive the order in their Lab Management Software.
Opening an Order from a Link
You can open the TrueScan app straight from another system — your own software, a web page, or a QR code — and have it create a new order with the customer details already filled in. This uses the lutracad:// link scheme.
When the device opens such a link, the app:
- Creates a new order with the reference you passed.
- Opens that order on screen. It does not start scanning, so the user can scan first if they want.
- Pre-fills the prescription form with the details from the link the moment the form is opened.
Link format
lutracad://open?reference=100234&client_name=Jane%20Doe&client_number=55012&birthdate=01-01-1980&location=Sampletown
Everything after ? is a list of name=value pairs, separated by &.
Only reference is required. The shortest possible link contains just the reference:
lutracad://open?reference=100234
Parameters
| Parameter | Required | Description | Example |
|---|---|---|---|
reference | Yes | Customer reference / order number | 100234 |
client_name | No | Customer name | Jane Doe |
client_number | No | Customer number | 55012 |
birthdate | No | Date of birth, format DD-MM-YYYY | 01-01-1980 |
location | No | Location | Sampletown |
All values must be URL-encoded. For example, a space becomes %20, so Jane Doe becomes Jane%20Doe.
Fields are linked dynamically
Each parameter name is matched to the prescription form field with the exact same name. So client_name fills the form field named client_name, and so on.
This means you are not limited to the parameters above. If your prescription form has extra or custom fields, you do not need an app update: just add a parameter with the same name as that field and it is filled automatically. Parameters that have no matching field are simply ignored.
Only reference is required. Include only the parameters you have — leave the rest out.
Using a QR code
Encode the link in a QR code so staff can open a prepared order by scanning it with the device camera.
Importing Orders to Windows Software
- Open the LutraCAD Windows Software.
- Look for "Cloud Import" on the left-hand side.
- Open the Cloud Import dialog.
- You will see all uploaded orders.
- Click "Import" to download all the files for a specific order.
Downloading Orders via the website
- Go to manager.lutracad.com.
- Login with your account
- Go to the Scan Downloads page
- Click on the Download button to download the scans