FaceID camera
- In the order, tap + 3D Scan left or + 3D Scan right.
- The scan screen opens straight away.
- Scan the foot, tap Finish, check the result and tap Save.
- The scan lands in the order as a 3D Scan row for that side.
If scanning does not start
| Message | What it means |
|---|---|
| TrueDepth not available | The device has no TrueDepth camera. The full text reads This device does not support the TrueDepth camera. Please use an iPhone X or newer or an iPad Pro. |
| Functionality not available | Your account does not allow scanning with the TrueDepth camera. The text reads Please contact your provider to activate this functionality. |
Mirror Clip
When Mirror Clip is set to Yes in Settings, the app scans through the clip and mirrors the model back when it saves.
Which way the screen turns
The device turns to portrait, except on the newest iPads (M4 and newer), where the TrueDepth camera sits on the long side; there the screen turns to landscape so the camera points at the foot the same way.